Terms & Conditions

01Acceptance of Terms

These Terms & Conditions govern your use of the Kohler & Pratt website and the document-preparation and compliance guidance services offered by OHP Group, doing business as Kohler & Pratt. By using the website or requesting services, you agree to these terms. If you do not agree, do not use the website or services.

02Scope of Services

Kohler & Pratt provides document preparation, compliance guidance, and process support for employers. We are not a law firm and do not provide legal advice or legal representation.

The specific documents, guidance, timing, and deliverables depend on the order, information, and instructions you provide. Information on this website is general and may not apply to every situation.

03No Legal Advice or Representation

Nothing on this website or provided through our services constitutes legal advice, and no attorney-client relationship is created. If you need legal advice, legal representation, or advice about your rights or obligations, consult a licensed attorney.

04Client Responsibilities

You are responsible for providing information that is accurate, complete, current, and authorized for disclosure. You are also responsible for reviewing any prepared materials, following the instructions in the order you received, meeting applicable deadlines, and obtaining professional advice when needed.

Do not submit sensitive employee information through a general inquiry unless we specifically request it through an appropriate process. You represent that you have the authority to provide information submitted on behalf of your business.

05SMS Terms

Brand: Kohler & Pratt. Legal business: OHP Group. Relationship: Kohler & Pratt is a DBA of OHP Group.

Users who separately opt in may receive SMS messages related to their inquiries, requests, consultations, appointments, follow-ups, requests for additional information, service communications, and updates related to a submitted request. SMS consent is voluntary, separate from general website or service terms, and not required to purchase or use our services.

You must be 18 years of age or older to use this SMS service.

Message frequency may vary depending on your interactions with Kohler & Pratt. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP to any message. Standard opt-out keywords may include STOP, END, CANCEL, UNSUBSCRIBE, or QUIT where supported. For help, reply HELP or contact Kohler & Pratt using the contact information provided on this website.

Wireless carriers are not liable for delayed or undelivered messages. For information about how mobile information, SMS consent, and opt-in data are handled, see the Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes, subject to the support-service disclosures in that policy.

06Fees and Payment

Fees, package descriptions, and payment terms are presented on the website or in the applicable service proposal or checkout flow. You agree to pay the fees that apply to the service you request. Any taxes, payment-processor terms, or additional written terms presented with an order also apply to that transaction.

07Cancellations and Refunds

Any cancellation, rescheduling, or refund terms communicated with the applicable service or purchase govern that transaction. Contact us promptly at the information below if you need to discuss a cancellation or billing question.

08No Guarantee of Outcome

We do not guarantee that following our guidance will eliminate liability or produce a particular outcome.

We do not guarantee that a document will be accepted, that a deadline will be extended, or that a particular legal, financial, or administrative result will occur. You remain responsible for decisions made and actions taken in response to an order.

09Limitation of Liability

To the fullest extent permitted by applicable law, OHP Group and Kohler & Pratt will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, or business arising from or related to the website or services. Nothing in these terms limits liability that cannot legally be limited.

10Intellectual Property

The website, branding, text, graphics, and other content are owned by or licensed to OHP Group and are protected by applicable intellectual-property laws. You may use prepared materials supplied for your business purpose, but you may not copy, resell, publish, or commercially exploit our website content, templates, or materials without written permission, except as allowed by law.

11Governing Law

These terms are governed by applicable law, without regard to conflict-of-law rules. Any dispute will be handled in a court or other forum with proper jurisdiction, unless the parties agree otherwise in writing or applicable law requires a different process.

12Changes to These Terms

We may update these terms from time to time. Updated terms become effective when posted on this page, unless a later effective date is stated. Your continued use of the website or services after an update means you accept the updated terms to the extent permitted by law.

13Contact

Questions about these terms may be directed to Kohler & Pratt, a DBA of OHP Group, at support@kohlerandpratt.com or +1 (833) 721-7701. For SMS help, reply HELP or use the same contact information.