Last updated: September 5, 2026
This Privacy Policy explains how Kohler & Pratt, a DBA of OHP Group, handles information submitted through this website and in connection with our document-preparation and compliance guidance services. By using the website, you acknowledge this policy. This policy does not replace any more specific notice provided at the time information is collected.
01Information We Collect
OHP Group, doing business as Kohler & Pratt ("Kohler & Pratt," "we," "us," or "our"), collects information that you choose to provide when you contact us, request a consultation, submit a compliance review, or otherwise communicate with us through this website.
Depending on what you submit and how you interact with us, this may include your name, email address, phone number, business or employer information, information about a wage garnishment order, information submitted through forms, and information provided during a consultation or compliance review.
If you separately opt in to SMS communications, we may also record your mobile number, the fact and method of your consent, the communications associated with that consent, and your opt-out or help requests. We do not ask you to send sensitive employee information through the general contact form; provide only information reasonably needed for your inquiry or requested service.
When you use the website, our hosting provider and embedded service providers may receive technical information such as your browser type, device information, approximate location, IP address, pages viewed, and referring page. The current website does not intentionally operate a separate first-party analytics database, but embedded services such as the contact form and chat widget may use cookies or similar technologies as described below.
02How We Use Information
We use information you provide to respond to inquiries, schedule or manage consultations, review the information relevant to a requested compliance service, prepare documents, provide procedural guidance, communicate about your request, and maintain business records.
If you separately opt in to SMS communications, we use your consent and contact information to send the service-related messages described in the SMS Communications section below. We may also use information to protect the website, prevent misuse, troubleshoot technical issues, comply with applicable law, and enforce our agreements.
04Data Retention
We retain information for as long as reasonably needed for the purposes described in this policy, including to provide requested services, maintain accurate business and transaction records, resolve disputes, enforce agreements, and meet legal or regulatory obligations. Retention periods may vary based on the type and sensitivity of the information and the nature of the request.
05Information Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, or alteration. No method of transmission or storage is completely secure, so we cannot promise absolute security. Please use care when deciding what information to submit through an online form or email.
06Your Choices
You may choose not to provide information, although that may limit our ability to respond or provide a requested service. You may also contact us to ask about your information or to request correction of inaccurate information, subject to applicable law and reasonable verification requirements.
SMS consent is voluntary, is collected through an explicit opt-in mechanism, and is separate from general website or service terms. It is not required to purchase or use our services, and we do not use a pre-checked checkbox to obtain it. You can opt out of SMS communications at any time by replying STOP to any message. Standard opt-out keywords may include STOP, END, CANCEL, UNSUBSCRIBE, or QUIT, where supported by the messaging system.
07SMS Communications
Users who separately opt in may receive SMS messages from Kohler & Pratt relating to legitimate business communications, including consultation scheduling, appointment reminders, follow-up communications, requests for additional information, updates related to a submitted request, and customer or service communications. We do not describe or use this consent as consent to receive marketing or promotional messages.
Message frequency may vary depending on your interactions and requests. Message and data rates may apply. You can opt out of SMS communications at any time by replying STOP to any message. You may also reply with END, CANCEL, UNSUBSCRIBE, or QUIT where supported. For help with SMS communications, reply HELP or contact Kohler & Pratt using the contact information provided on this website.
SMS consent is voluntary, separate from general website or service terms, and not required to purchase or use our services. Consent is collected through an explicit, unchecked opt-in mechanism. We do not condition access to our services or submission of a general inquiry on SMS consent.
09Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will publish the updated policy on this page and change the Last updated date. Your continued use of the website after an update means the updated policy applies to your use of the website to the extent permitted by law.
10Contact
Questions about this policy or our SMS communications may be directed to Kohler & Pratt, a DBA of OHP Group, at support@kohlerandpratt.com or +1 (833) 721-7701. You may also use the Contact page on this website.
Our current support hours are Monday – Friday and 9:00 AM – 5:00 PM. For SMS help, reply HELP or contact us using the information above.